Official help or support
Open company pageCompany sourceReviewed Sep 10, 2026
Customer Service Contacts
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Visit company contact pageCompany sourceReviewed Sep 10, 2026
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Official website
Open company pageCompany sourceReviewed Sep 10, 2026
A useful first step
Before you contact
Plex
To follow up with Plex, first identify the part of the service involved. A membership bought through an app store may be managed in that store. Use the company’s protected pages for documents and identifying details.
- 01
Separate a content question from a billing or account question.
- 02
State the subscription name rather than only the device used to watch or listen.
- 03
Retain the cancellation confirmation in case another charge appears.
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